Tidio (Lyro AI)
Free Tierby Tidio
Tidio is a free-tier customer support platform whose Lyro AI agent answers common questions on your website automatically.
Try Tidio (Lyro AI) free
Free plan includes a set number of Lyro AI conversations and live-chat seats per month.
We may earn a commission from this link, at no extra cost to you. Disclosure.
Last reviewed
Best for
Small businesses that want an AI support widget live on their site without engineering.
What is Tidio (Lyro AI)?
Tidio is a customer service platform with a built-in AI agent, Lyro, that resolves repetitive questions using your knowledge base. It deploys as a website widget, drafts replies, and hands off to humans when needed. The free plan includes a monthly allowance of Lyro AI conversations.
Key features
- ▹Lyro AI agent
- ▹Website chat widget
- ▹Knowledge-base grounding
- ▹Human handoff
- ▹Visitor analytics
Pros
- +Live in minutes
- +Real free tier
- +Grounded answers
- +Easy human handoff
Cons
- −AI conversations capped on free plan
- −Cloud-only
Tidio (Lyro AI) pricing
Free tier: Free plan includes a set number of Lyro AI conversations and live-chat seats per month.
Free
Free
- ▹50 Lyro conversations
- ▹Live chat
- ▹Basic widget
Lyro AI
$39/mo
- ▹More AI conversations
- ▹Advanced training
How to get started with Tidio (Lyro AI)
- 1 Sign up and add the widget snippet to your site
- 2 Import your FAQ or help docs
- 3 Turn on Lyro AI
- 4 Set the human-handoff rules
Try Tidio (Lyro AI) free
Free plan includes a set number of Lyro AI conversations and live-chat seats per month.
We may earn a commission from this link, at no extra cost to you. Disclosure.
Tidio (Lyro AI) FAQ
Is Tidio's AI free?
The free plan includes a monthly allowance of Lyro AI conversations plus live chat. Beyond that allowance you upgrade to a Lyro AI plan.
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